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Shipping policy

We offer Royal Mail shipping on all orders placed. Orders are shipped Monday to Saturday, excluding holidays.

  • Royal Mail Tracked 48 (Orders £25 and over): Free shipping

  • Royal Mail Tracked 48 (Orders £0.00–£24.99): £2.50 shipping

  • Royal Mail Tracked 24: £5.00 shipping

Order Processing Time: 0-1 business day (Mon – Sat)

Deliveries:

  • Royal Mail Tracked 48: 2–3 business days

  • Royal Mail Tracked 24: 1 business day

Once your payment is authorized, you’ll receive a confirmation email. As soon as your order ships, we’ll send you tracking info so you can follow its journey.

Please note: We are unable to ship to P.O. Boxes at this time.

International Shipping

We only ship to UK addresses. If you wish to place an international order, please visit www.pointestudio.com.

Order Questions

If you have a question about your shipment, email us through our sister company The Studio Edit: pointestudio@the-studio-edit.co.uk and we’ll be happy to help.

Important Notes

Shipping times are estimates and not guaranteed. Pointe Studio is not responsible for delays due to weather, natural disasters, or other unforeseen events.